Version 4 help (reading XML file)

[dennism]

I'm new to Magic RDS V 4, having been forced to upgrade from 3. I searched for this but couldn't find anything yet.

In trying to set up the parsing from an XML file, clicking the Find Element button brings up a blank window, no information inside. I know the path to the file is correct. I tried entering the element name several different ways but nothing works. This is a sample of the XML data:

<?xml version='1.0' encoding='ISO-8859-1' ?>
<PlayList>
<Entry Event="00"
Type="Playing"
Category="SONG"
Id="MUS7541"
Title="Hot Stuff"
Artist="Donna Summer"
Album=""

This error shows in the log: 26-09-22 16:13:37; Application Error: Access violation at address 00405FEF in module 'magicrds.exe'. Read of address 00000000

I'm sure I'm missing something but I don't know what. Please help. Thanks.

[Jan]

I would proceed as follows:

1) Download the latest version of Magic RDS 4, as the version you are currently using is outdated. You will immediately see what the issue with the file is.

2) The file you attached is not a valid XML file; therefore, it cannot be processed as XML. The application that generated the file is likely malfunctioning, so you should ask the author to fix it. If that is not possible, you must process the file as "Entire file as plain text" and use text replacement tools to remove anything you do not want in the final output.

[dennism]

Thanks for the reply Jan.

I thought I had the latest version. I will check.

Regarding the "XML" file, we've been using it for years with Verion 3. It's generated by our PlayoutONE automation. It also works fine with our stream provider for metadata. I'll pursue the text replace function.

Thank you.

[Jan]

My reply was based on the file you attached to your previous post. It is not a valid XML file because it is missing closing tags. Please verify this. In any case, I would aim to use XML processing rather than plain text. At the moment, we have no reported issues regarding XML in Magic RDS 4.

[dennism]

I actually didn't send the whole file, just the title/artist portion. This is a complete file:

<?xml version='1.0' encoding='ISO-8859-1' ?>
<PlayList>
<Entry Event="00"
Type="Playing"
Category="SONG"
Id="MUS6048"
Title="My Sweet Lord"
Artist="George Harrison"
Album=""
Composer=""
MusicId=""
Outcue=""
StationId="WECK_FM"
Duration="00:04:30"
StartTime="2026-09-23 09:55:20"
/>
</PlayList>

I checked and the version I have is the latest.

[Jan]

I would like to help you, but unfortunately, I don't know how. When I save and load your file, everything works normally. See the attached image.

Either there is an unknown issue with file access rights, or (unlikely) your Windows installation is corrupted and the XML library is not working. Could you copy the file to another location and try reading it there?

[dennism]

Thank you for replying. I think I will try a uninstall and reinstall. Something may have been corrupted.

[Jan]

If you run into any issues, please let me know. It is important to us that everything works properly. However, I will likely need more information, as it clearly works fine under "standard" operating conditions.