Author Topic: Text Campaigns and Expire After  (Read 1100 times)

radiosavage

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Text Campaigns and Expire After
« on: June 05, 2025, 02:50:21 am »
I just upgraded to the latest version with Text Campaigns, and it works great except for one issue that may be a misconfiguration on my end but not sure how to track it down or what I am doing wrong.

I have one text source at a time.  I enabled a text campaign and set the main text source so that it expires after 180 seconds since they want the text campaign to be the standard message when the "Expires After" times out.  However, I am finding that it will continue to display the text source song well after the 180 seconds.  I know the documentation says that when using a single source that the "Expires After" setting has little effect.  Is this the correct behavior?  Thoughts on how to make this work.  I was thinking the Text Campaign becomes the second source. 

Thank you!




Jan

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Re: Text Campaigns and Expire After
« Reply #1 on: June 05, 2025, 08:10:26 am »
Yes, what you're doing now is telling the application "stop sending the song name after 3 minutes".
A second step is missing, telling "what to display instead of that".

Put both Sources to the Output, the song, as well as the text campaign loop.

For the song, set 'Go to next after' to 99999 or something similar
For the TC, set 'Go to next after' to 30.

That's one of the approaches possible.

radiosavage

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Re: Text Campaigns and Expire After
« Reply #2 on: June 06, 2025, 07:59:38 pm »
Thank you.  I did have it misconfigured with the text sources.  I made the change, and it is working as expected.  I was under the impression when using the instructions that you only added an internal channel if you did not have one.  This makes a lot more sense.  Thank you.