Author Topic: 164 issue (Locks up)  (Read 685 times)

bluemax

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164 issue (Locks up)
« on: April 25, 2025, 05:42:29 pm »
Hi,
I have a number of 164 units on our network, 10m stable connection - not 5G.

Two of which have locked up, both will ping but no web access. (Not sure if Magic will connect when they lock up)  Power cycle sorts the issue, but it happens every few weeks.
The result on air is the RT is blank on one, and the other it got stuck on one particular song. Other RDS data was ok and unaffected.

They are running v2.8 but looking online the latest I could see is v2.2

Thanks in advance! :)

Jan

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Re: 164 issue (Locks up)
« Reply #1 on: April 25, 2025, 06:19:51 pm »
According to information provided by the Ethernet chip W7500 manufacturer, current firmware version is 2.9:
https://docs.wiznet.io/img/products/w5500s2e-z1/w7500s2e-app-r1-v2.9.zip
You may use the ConfigTool for the firmware upload.

Anyway, regardless of what event occured in the network, the P164 never locks-up. This is guaranteed by design. Unlike consumer network products like routers etc., the P164 incorporates hardware watchdog and dedicated Ethernet fail-safe monitor. To be able to use this great tool, it must be enabled first. Please follow the setup procedure as described in the manual, section 6.4.2. (The same topic has been discussed about a year ago: https://pira.cz/forum/index.php?topic=970.0 )
We now added the indication also to the remote management website, which is accessible from the Magic RDS 4 central webserver (see below).

Finally, set up correct Default Radiotext, incl. the timeout: In Magic RDS 4 - RDS Content - Radiotext 1.

bluemax

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Re: 164 issue (Locks up)
« Reply #2 on: April 25, 2025, 06:33:54 pm »
Thanks, I'll do that when on site next.

:)