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Topic Summary

Posted by: james k
« on: August 09, 2022, 03:33:24 am »

that is default ps program service name [1017FM] but is there a difference between RT and RT plus
Posted by: james k
« on: August 09, 2022, 03:26:35 am »

what shows up on radio is 101.7 FM but the title and atrist dont show on car radio
i would like to attach img but its not letting me
Posted by: Jan
« on: August 07, 2022, 09:40:42 am »

The purpose of the Virtual ports is explicitly mentioned in the application. You can use the Virtual ports for creating an independent data connection between your broadcast automation system and the RDS encoder.

If your broadcast automation system is installed on another PC and provides now-playing data via serial port and the PCs are connected by serial laplink, then your use is correct. Otherwise it makes no sense.

More likely the now-playing data is provided via TCP or via text file (for which the appropriate tool is the External Text).

A need for a simple step-by-step manual is quite understandable but not applicable at all. Each radio station is unique in the hardware and software solution as well as in the network topology. For each radio station, the setup is strictly individual. I would recommend to contact some local IT experienced person or the broadcast automation system community or use (paid) services of some local FM broadcast equipment vendor.
Posted by: James k
« on: August 07, 2022, 05:02:06 am »

Not sure which to use virtual ports is there step by step instructions that I can follow?
Posted by: James k
« on: August 07, 2022, 03:33:47 am »

I’m using virtual ports it says serial  connection opened
Posted by: Jan
« on: August 06, 2022, 12:12:47 pm »

Current song info does not show there. It is being sent directly to the encoder.
Posted by: JamesK
« on: August 06, 2022, 11:07:34 am »

I’m not sure if this should be automatic but when I click on radio text it has a blank text box and the only way to get it to display song is the read button?
Posted by: Jan
« on: August 06, 2022, 09:18:31 am »

It is preferred to turn on the Default Radiotext feature, for the case that the broadcast automation software stops providing data for any reason. The encoder switches to a default text after specified timeout.
Posted by: james k
« on: August 06, 2022, 03:55:53 am »

ok finally got it to work a few days ago it was reading songs on my car radio perfect but when i tried it today no matter what song i played it kept displaying one song that im not playing?
Posted by: Jan
« on: July 30, 2022, 11:24:58 pm »

INT is probably internal RDS encoder while EXT means that RDS encoder is connected as a separate box. Maybe...
Posted by: James k
« on: July 30, 2022, 11:20:34 pm »

Ok one more question if should the RDS read EXT or INT? Sorry I know you don’t support my transmitter (where I bought it) but I had a problem with the engineer at he got nasty he didn’t want to help me and told me if I call there he will hang up in my face
Posted by: Jan
« on: July 30, 2022, 10:05:48 pm »

I don't know.
Posted by: James k
« on: July 30, 2022, 10:00:58 pm »

If the transmitter is on standby could that be a problem?
Posted by: Jan
« on: July 30, 2022, 11:56:42 am »

The message "timeout the device does not respond" means following:
  • There's no encoder at all at the end of the cable
  • The encoder is not powered
  • The cable is bad
  • The encoder is connected to another PC COM port
It is necessary to contact the transmitter's seller. We're unable to provide support for 3rd party products. You should buy only proven original equipment with full support, warranty and online documentation. Especially never buy any FM equipment from Asia. In many cases there's no solution for the arising situations.
Posted by: James k
« on: July 30, 2022, 10:12:20 am »

I’m trying to figure out why I get the port to open and the it says opened but then when I push read tab it says timeout the device does not respond now I’ve had problems with the company who sold me the transmitter and I’m wondering if they even installed the RDS board which I paid extra for!