Author Topic: RT1 Artist - Song spacing  (Read 3580 times)

dlake76

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RT1 Artist - Song spacing
« on: August 18, 2022, 08:50:11 pm »
Hi,
Everything is working great, EXCEPT, the Artist and song titles are missing the spaces in between the words. It's reading ChrisTomlin-TheRedLetters and it should be Chris Tomlin - The Red Letters.

In the "Recent Events" portion, it reads correctly.  But when I click "Read", it is missing the spaces.

Thoughts?  Thanks.

Jan

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Re: RT1 Artist - Song spacing
« Reply #1 on: August 18, 2022, 09:14:01 pm »
Thank you for that report. This is not a common behavior.

Please send us following information:

  • RDS encoder model
  • Tools - External Text Sources - Destinations - Send To - the text box content
  • Overview - Communication Monitor - the text content after sending a new Radiotext

dlake76

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Re: RT1 Artist - Song spacing
« Reply #2 on: August 23, 2022, 03:03:18 pm »
Thanks,

1. We have the Magic RDS 4 (using the P164 preset)
2. sendto *
3. Where do i find this?

Thanks.

Jan

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Re: RT1 Artist - Song spacing
« Reply #3 on: August 23, 2022, 03:27:56 pm »
1. I'm aware of the preset choice but does it match your RDS encoder model?
3. In menu: View - Device Tools - Overview, scroll to Communication Monitor and turn in ON

dlake76

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Re: RT1 Artist - Song spacing
« Reply #4 on: August 23, 2022, 03:59:44 pm »
My engineer says we have a p164.  It was set to Pira32.  I changed it to the P164 setting.  And the following was sent.  But still no change with spacing.  It's still smashed together.

[2022/08/23 09:57:15.069]
TX:

DPS1ENQ=Tauren Wells - Fake It
RT1=Tauren Wells - Fake It

[2022/08/23 09:57:17.120]
TX:

PROGRAM=1
RT1
DTTMOUT
RT2
RT2MSG
RT1EN
RT2EN
RTTYPE
RTPER

**************
Also FYI, since I changed from PIRA32 to P164, the Recent Events info has change...

22-08-23 10:01:01; WCVM: Opening serial connection
22-08-23 10:01:02; WCVM: Opened
22-08-23 10:01:03; External Dynamic PS text: Aug 23 - Free Tee & Spree Sticker Stops
22-08-23 10:01:03; External Radiotext: Aug 23 - Free Tee & Spree Sticker Stops
22-08-23 10:01:04; WCVM: Trying speed 1200
22-08-23 10:01:04; WCVM: Trying speed 2400
22-08-23 10:01:05; WCVM: Trying speed 4800
22-08-23 10:01:05; WCVM: Trying speed 9600
22-08-23 10:01:05; WCVM: Device detected and ready
22-08-23 10:01:06; WCVM: Command not accepted: XCMD=<rds><item><text>Aug   23   -   Free   Tee   &   Spree   Sticker   Stops</text></item></rds>
22-08-23 10:03:29; External Dynamic PS text: Jordan St. Cyr - Weary Traveler
22-08-23 10:03:29; External Radiotext: Jordan St. Cyr - Weary Traveler
22-08-23 10:03:29; WCVM: Command not accepted: XCMD=<rds><item><text>Jordan   St.   Cyr   -   Weary   Traveler</text></item></rds>
22-08-23 10:06:53; External Dynamic PS text: Josh Baldwin - There Is Freedom
22-08-23 10:06:53; External Radiotext: Josh Baldwin - There Is Freedom
22-08-23 10:06:53; WCVM: Command not accepted: XCMD=<rds><item><text>Josh   Baldwin   -   There   Is   Freedom</text></item></rds>

dlake76

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Re: RT1 Artist - Song spacing
« Reply #5 on: August 23, 2022, 04:03:47 pm »
UPDATED:

It didn't save the new setting.  I updated again and it is now reading the correct P164 setting.  Below is the new communication.


[2022/08/23 10:03:29.377]
TX:

DPS1ENQ=Jordan St. Cyr - Weary Traveler
XCMD=<rds><item><text>Jordan St. Cyr - Weary Traveler</text></item></rds>

dlake76

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Re: RT1 Artist - Song spacing
« Reply #6 on: August 23, 2022, 04:09:43 pm »
FYI, after the update from PIRA32 to P164, The recent events started to change...

22-08-23 10:01:01; WCVM: Opening serial connection
22-08-23 10:01:02; WCVM: Opened
22-08-23 10:01:03; External Dynamic PS text: Aug 23 - Free Tee & Spree Sticker Stops
22-08-23 10:01:03; External Radiotext: Aug 23 - Free Tee & Spree Sticker Stops
22-08-23 10:01:04; WCVM: Trying speed 1200
22-08-23 10:01:04; WCVM: Trying speed 2400
22-08-23 10:01:05; WCVM: Trying speed 4800
22-08-23 10:01:05; WCVM: Trying speed 9600
22-08-23 10:01:05; WCVM: Device detected and ready
22-08-23 10:01:06; WCVM: Command not accepted: XCMD=<rds><item><text>Aug   23   -   Free   Tee   &   Spree   Sticker   Stops</text></item></rds>
22-08-23 10:03:29; External Dynamic PS text: Jordan St. Cyr - Weary Traveler
22-08-23 10:03:29; External Radiotext: Jordan St. Cyr - Weary Traveler
22-08-23 10:03:29; WCVM: Command not accepted: XCMD=<rds><item><text>Jordan   St.   Cyr   -   Weary   Traveler</text></item></rds>
22-08-23 10:06:53; External Dynamic PS text: Josh Baldwin - There Is Freedom
22-08-23 10:06:53; External Radiotext: Josh Baldwin - There Is Freedom
22-08-23 10:06:53; WCVM: Command not accepted: XCMD=<rds><item><text>Josh   Baldwin   -   There   Is   Freedom</text></item></rds>

Jan

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Re: RT1 Artist - Song spacing
« Reply #7 on: August 23, 2022, 04:19:39 pm »
There are abuse protections in the Magic RDS 4 which cause the behavior you're observing.
Your RDS encoder model is probably not the P164. It would be necessary to check what's your real RDS encoder model and whether it uses latest firmware.
Anyway, download latest Magic RDS 4 version first.

dlake76

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Re: RT1 Artist - Song spacing
« Reply #8 on: August 23, 2022, 04:22:31 pm »
Ok, I'll double check.
We do have the latest v. of 4.0.39

Jan

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Re: RT1 Artist - Song spacing
« Reply #9 on: August 23, 2022, 04:31:29 pm »
OK. In my opinion, you have PIRA32 RDS encoder with old firmware (prior to 2010). You can update here: https://pira.cz/rds/show.asp?art=rds_encoder_firmware_upgrade