Author Topic: Analyzer failure p175  (Read 1407 times)

Alberto

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Analyzer failure p175
« on: March 27, 2017, 05:59:47 pm »
Hi, I have bought to date 4 fm p175 analyzer, but one of them stopped working, has the correct power and the display only shows two continuous bars.

What should I do next?

Jan

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Re: Analyzer failure p175
« Reply #1 on: March 27, 2017, 07:32:53 pm »
Try the firmware update. If this does not help, you should contact the seller. The device will probably need to be repaired.

Alberto

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Re: Analyzer failure p175
« Reply #2 on: March 27, 2017, 07:57:09 pm »
Jan, I bought it on your page, you're the seller

Alberto

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Re: Analyzer failure p175
« Reply #3 on: March 27, 2017, 08:13:03 pm »
I try to load the firmware, find the port, and stay in waiting for reply, sending reset ...

Jan

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Re: Analyzer failure p175
« Reply #4 on: March 28, 2017, 07:55:09 am »
Contact me on email. Please include the order number if possible.

Alberto

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Re: Analyzer failure p175
« Reply #5 on: March 28, 2017, 04:34:35 pm »
Jan, already send two mail to "mail@pira.cz" and I still do not get an answer


Alberto

Jan

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Re: Analyzer failure p175
« Reply #6 on: March 28, 2017, 08:09:09 pm »
Sending again. Please check your spam folder if you do not receive anything. We will send you a new unit once you confirm your address.

Alberto

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Re: Analyzer failure p175
« Reply #7 on: March 29, 2017, 03:11:34 am »
Ok Jang, thanks for the excellent solution
a big hug
Alberto :)